Who was it that said "The natives are revolting"? Well this one certainly is!!
This is Nigel's blog for airing concerns about current issues on Alderney, and he invites you to comment too. Add your own thoughts be they humorous, insulting, satirical, critical or even full of praise. This is your chance to join the revolution!
AEL
Could someone please explain just exactly what is going on here...?
The States have just appointed 2 new directors. Both are very highly qualified - 1 local, 1 from the New Forest - but it is hard to see how they will contribute to AEL which is a tiny company, with no competition, no growth potential, and no real problems. Or earn their fees, which will cost the average AEL customer £30 every year.
They would be better employed being sub-contracted to the States to help finalise the Economic Plan, and to bed it in for the first 12 months, to ensure that it is properly managed. That would be worth £30
Electrical equipment "fried" by power surges, is nothing new. Good luck to all the home owners who had equipment "fried" during the latest power surge. Over the past 5 years I have been experiencing huge power fluctuations. To date I have lost: 1 digital sky box, 1 fridge/freezer and all contents, 1 cooker transformer, all on separate occasions. After writing to A.E.L. expressing my concerns all I got was, "Not our problem, you will have to claim on your home insurance". So now my home insurance has gone up hugely, through no fault of my own. I've had 2 fully qualified, independent electricians test my supply and the voltage varied from 180 volts to over 285 volts. I've since spent over £600.00 on having an anti spike device fitted at my mains board. A.E.L. again brushed me off by saying, "Read the small print in your contract with us". My neighbour has also written to A.E.L. and was told that this end of the Island was next in line for an upgrade to our supply, but I'm not holding my breath. If only A.E.L. moved as quick as their spiked power supply!!!
I would assume by now most people have had their quarterly bill from A.E.L along with their suggestions on, "how to save electricity and thereby reduce your bills". They also go on to say that "there was a power surge on the network on the 22 August and some customers experienced damage to electrical equipment and that such fluctuations are rare". A.E.L's answer to all this is for you, the customer to go out and purchase a "equipment protection device" and have it fitted by a registered electrician. Well, thanks a lot A.E.L. I can assure you fluctuations and power surges are an every day occurrence out east and they have been going on for years and still they do nothing about it. Why, because they either don't give a damn, or they just don't want to foot the bill for an upgrade and they have us by the Ed Balls. May I make a few suggestions for A.E.L to consider..... Stop over paying board members, don't employ any more "experts", start a customer care program, have the decency to admit it when it's your fault and stop hiding behind the small print.
Oil arriving by ship is fed into a receiver at the harbour for use by Alderney Power Station, has been for years. However, a short time ago AEL started charging the States £15 for every ton of oil landed at the harbour, so what changed? Well, we all know the answer to that. Director's and a figurehead Manager were appointed and huge salaries applied. Thanks AEL from the people of Alderney about to struggle through yet another freezing Winter with massive heat and electricity bills.
its easy the generators are F.....d and so is the board.
ReplyDeleteI won't allow 4 letter words on my blog, but since F....D is a 6 letter word, you're on. I do hope you are referring to the meter board!
ReplyDeleteOf course thats what i was refering to as i would not use six letter words to talk about the board, four is quite sufficient.
ReplyDeleteThe States have just appointed 2 new directors. Both are very highly qualified - 1 local, 1 from the New Forest - but it is hard to see how they will contribute to AEL which is a tiny company, with no competition, no growth potential, and no real problems. Or earn their fees, which will cost the average AEL customer £30 every year.
ReplyDeleteThey would be better employed being sub-contracted to the States to help finalise the Economic Plan, and to bed it in for the first 12 months, to ensure that it is properly managed. That would be worth £30
Who is the local one?
DeleteRobert McDowall as per the Alderney Press. He is in the telephone directory.
ReplyDeleteElectrical equipment "fried" by power surges, is nothing new. Good luck to all the home owners who had equipment "fried" during the latest power surge. Over the past 5 years I have been experiencing huge power fluctuations. To date I have lost: 1 digital sky box, 1 fridge/freezer and all contents, 1 cooker transformer, all on separate occasions.
ReplyDeleteAfter writing to A.E.L. expressing my concerns all I got was, "Not our problem, you will have to claim on your home insurance". So now my home insurance has gone up hugely, through no fault of my own. I've had 2 fully qualified, independent electricians test my supply and the voltage varied from 180 volts to over 285 volts. I've since spent over £600.00 on having an anti spike device fitted at my mains board. A.E.L. again brushed me off by saying, "Read the small print in your contract with us".
My neighbour has also written to A.E.L. and was told that this end of the Island was next in line for an upgrade to our supply, but I'm not holding my breath. If only A.E.L. moved as quick as their spiked power supply!!!
I would assume by now most people have had their quarterly bill from A.E.L along with their suggestions on, "how to save electricity and thereby reduce your bills". They also go on to say that "there was a power surge on the network on the 22 August and some customers experienced damage to electrical equipment and that such fluctuations are rare". A.E.L's answer to all this is for you, the customer to go out and purchase a "equipment protection device" and have it fitted by a registered electrician. Well, thanks a lot A.E.L. I can assure you fluctuations and power surges are an every day occurrence out east and they have been going on for years and still they do nothing about it. Why, because they either don't give a damn, or they just don't want to foot the bill for an upgrade and they have us by the Ed Balls. May I make a few suggestions for A.E.L to consider..... Stop over paying board members, don't employ any more "experts", start a customer care program, have the decency to admit it when it's your fault and stop hiding behind the small print.
ReplyDeleteOil arriving by ship is fed into a receiver at the harbour for use by Alderney Power Station, has been for years. However, a short time ago AEL started charging the States £15 for every ton of oil landed at the harbour, so what changed?
ReplyDeleteWell, we all know the answer to that. Director's and a figurehead Manager were appointed and huge salaries applied.
Thanks AEL from the people of Alderney about to struggle through yet another freezing Winter with massive heat and electricity bills.